RT2Give, a service of Twitpay

Social giving made simple.

PRIVACY POLICY (RT2GIVEŞ SERVICE)

 

Last Updated March 24, 2010

 

This Privacy Policy (RT2Give Service) (the Privacy Policy) sets forth certain terms and conditions pursuant to which Social Media Pay, LLC d/b/a Twitpay (Twitpay, we, or us) may collect, store and use certain information and data concerning or provided by you or users of your Twitpay account (collectively, you or your) in connection with your access or use of the Site (as defined below) or Twitpay's RT2Give donation service (the Service).  This Privacy Policy does not apply to information or data that may be collected by Twitpay in connection with Twitpay's personal pay service, the privacy policy for which is located at https://twitpay.me/p/privacy .This Privacy Policy applies to the http://www.rt2give.com website and such other web sites established by Twitpay or its subsidiaries from time to time which specifically reference this Privacy Policy (collectively, the Site):

 

This Privacy Policy is incorporated into and made a part of Twitpay's Terms of Service and Use Agreement (RT2Give Service) (Terms of Service).  Capitalized terms used, but not defined, in this Privacy Policy are defined in the Terms of Service.

 

Consent

 

BY USING THE SITE OR THE SERVICE, YOU SIGNIFY YOUR CONSENT TO THIS PRIVACY POLICY.  IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE OR THE SERVICE.  WE RESERVE THE RIGHT TO MAKE CHANGES IN THIS PRIVACY POLICY AT ANY TIME. PLEASE CHECK THE PRIVACY POLICY EACH TIME YOU USE THE SITE AND SERVICE TO ENSURE YOU ARE AWARE OF ANY CHANGES IN OUR PRIVACY PRACTICES.  THE PRIVACY POLICY WILL INDICATE THE DATE IT WAS LAST UPDATED.  MATERIAL CHANGES TO THIS PRIVACY POLICY WILL BE POSTED ON THE SITE.  ALSO, IF THERE IS A SUBSTANTIVE CHANGE IN THE WAY THAT WE USE YOUR PERSONAL INFORMATION, WE MAY NOTIFY YOU VIA E-MAIL OR TWEET OF THE RELEVANT CHANGES. YOUR CONTINUED USE OF THE SITE OR SERVICE WILL SIGNIFY AND BE DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF ANY CHANGES TO THIS PRIVACY POLICY.

 

Privacy Statement

 

Twitpay respects the privacy of its online visitors and users of the Service and recognizes the importance of protecting the information collected about you.  This Privacy Policy applies both to persons who register or establish an account with Twitpay and to casual browsers of our Site.  This Privacy Policy does not apply to information that is collected off-line.

 

If you have any questions, complaints, or comments regarding our Privacy Policy or use of your information, please contact our Data Privacy Officer at privacy@twitpay.com

 

Third Party Web Sites and Services.

 

This Privacy Policy does not apply to websites or services maintained or controlled by third parties.  If you click on a link to a third party website, you will leave the Twitpay Site you are visiting and go to the website you selected.  Because we cannot control the activities of third parties, including third-party payment and other service providers, we cannot accept responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as Twitpay.  Your Payment Account information will be stored by our third party payment processors.  IF YOU VISIT A THIRD PARTY WEBSITE THAT IS LINKED TO THE SITE, YOU SHOULD CONSULT THAT WEBSITE'S PRIVACY POLICY BEFORE PROVIDING ANY PERSONAL OR OTHER INFORMATION.  

 

What is personal information and when does Twitpay collect it?

 

Personal information is information that identifies you and may be used to contact you on-line or off-line.  Twitpay collects personal information on a voluntary basis.  On-line visitors typically submit information to Twitpay through (1) registration for the Service, (2) customer support or technical service requests and (3) consumer complaints.

 

Information collected may include your name, e-mail address, phone number, mobile number, home address, birth date, bank account information, credit card information and other personal information as defined under applicable law.  We do not require this information to gain access to the Site, however, this information must be provided in order for you to use the Service.  We may also require you to provide additional information we can use to verify your identity or address or manage risk, such as your social security number and we may also obtain information about you from third parties such as credit bureaus and identity verification services.  You hereby consent to our collection of your personal information as outlined herein.

 

Other Information Collected

 

When you are using our Service, we collect information about your donation history and we may collect information about your computer or other access device for fraud prevention purposes.  We may also mine Twitter feeds to find tweets and retweets related to RT2Give, or sent through the Service.  In addition, we may collect demographic information such as gender, zip code, information about your computer, hardware, software, platform, media, Internet IP address and connection and any data that you may provide in your Twitter profile.  We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

 

A Note About Twitter Messages

 

Information you disclose when retweeting messages or otherwise responding to tweets is public, and there is no expectation of privacy or confidentiality in Twitter messages or the metadata contained within such messages.  The content or existence of such messages is not personal information.

 

A Special Note About Children

 

Twitpay does not permit use of the Service by children under the age of 18.  If you are under 18 years of age, you should not access, or attempt to obtain access to the Service.  If we learn that Twitpay has collected information from a child under the age of 18, we will delete that information as quickly as reasonably possible.

 

What about cookies and other technologies?

 

We may use cookies and other technologies to collect demographic information, personalize your experience on our Site and the Service and monitor other activities. Cookies are small files downloaded to your computer to track movements and behavior within web sites.  Also, we may use cookies to deliver content specific to your interests and for other purposes.  We may link cookie information to personal information.

 

Twitpay also maintains log files which contain Internet Protocol (IPi addresses.  An IP address is a numeric address that is assigned to your computer by your Internet Service Provider.  In general, we only use log files to monitor traffic on our Service, to report aggregate information to charities and third party service providers and to troubleshoot technical problems.  In the event of user abuse of our Site; however, we may block certain IP addresses.  IP addresses may be used to personally identify you in order to enforce our Terms of Service.

 

What happens to the information provided?

 

Twitpay does not share or disclose personal information other than as set forth in this Privacy Policy.

 

The personal information you provide will allow us to alert you to new features and enhancements and items of interest.  We may send system emails or tweets (e.g. those regarding forgotten user passwords and updates to our policies) and we may send e-mails or tweets that contain information regarding third-party products or services; however, this does not mean that we have provided or traded your personal information to any party.  We may also use your personal information (1) for purposes of identification; (2) to provide you with ongoing service; (3) to protect you, and us, against error and fraud or to enforce legal rights; (4) managing and administering our business and your Account; (5) meeting legal, regulatory, insurance, security and processing requirements; (6) for marketing and demographic studies; and (7) otherwise with consent or as permitted or required by law.

 

We may disclose your personal information to:

  • Organizations for tax, reporting and other purposes connected with the Service (except that we do not provide your Payment Account information to Organizations).
  • Service providers who help with parts of our business operations (such as fraud prevention and payment processing).
  • Financial institutions where your Payment Accounts are held.
  • Credit bureaus, as required or permitted by law.
  • Companies with whom we are considering entering into a merger, acquisition, asset sale.  Law enforcement, government officials, or other third parties when:
    • we are compelled to do so by a subpoena, court order or similar legal procedure;
    • we need to do so to comply with law; or
    • we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.
  • Defend against legal claims.
  • Other third parties with your consent or direction to do so.

We may also share aggregate consumer data (which does not contain personal information) with third-parties, and we may use such information for any legitimate business purpose in our sole discretion.

 

Where is the information held?

 

Currently, Twitpay maintains and stores your personal information on servers located within the United States.  This may not apply to Twitpay's third party providers (including, without limitation, our third party payment processors).  In the event that Twitpay becomes a global organization, some of the computer systems on which Twitpay collects, stores, and uses the information it collects or receives may be based outside the United States.  Therefore, your personal information may be transferred to, used, processed or held by Twitpay in the United States and in other countries, including countries both in and outside the European Union, and used for the purposes set out in this Privacy Policy.  You hereby consent to such use.

 

Opt-out Provision

 

When we first collect information about you, we will offer you the opportunity to opt-out of having your personal information shared with parties outside of Twitpay or its third party providers (such as Organizations and our payment processors), except to the extent required by law, court order, or as requested by other government or law enforcement authority or as otherwise required to process donations.  If you choose to have your name removed from our mailing list, you can do so by contacting our Data Privacy Officer at privacy@twitpay.com.

 

Safeguarding Your Personal Information

 

We will only collect and use personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will use commercially reasonable physical, managerial and technical safeguards to preserve the security, integrity, accuracy and privacy of the information you have provided.  In addition, we will take reasonable steps to ensure that third parties to whom we transfer any personal information will provide commercially reasonable protection of that information. We cannot, however, ensure or warrant the security of any information you transmit to Twitpay, and you do so at your own risk. Once we receive your transmission of information, Twitpay makes commercially reasonable efforts to ensure the security of such information on our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, managerial or other safeguards.

 

Notwithstanding our efforts, the Internet has inherent security risks including without limitation the risk that either hackers or individuals with criminal intent can find a way to access your personal information.  Twitpay cannot promise, and you should not expect, that your personal information transmitted via the Internet, Internet searches, and other Internet communications will always remain secure.  If Twitpay learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Twitpay may post a notice on its Site if a security breach occurs.

 

Review and Correction of Your Information; Requests for Removal from Mailing Lists; and Deactivating Your Account

 

If for any reason you are concerned that the personal information maintained by Twitpay is not correct, or if you wish to have your account(s) deactivated or be removed from our mailing list, please e-mail our Data Privacy Officer at privacy@twitpay.com describing, in reasonable detail, the nature of the request, problem or concern. We will then review, update or remove information as appropriate within a commercially reasonable time frame after receiving such notice from you.  We may still retain your information in our electronic data or other files, however, to resolve disputes, enforce our Terms of Service and/or policy(ies), and due to technical and legal requirements and constraints related to the security, integrity and operation of the Site or Service.

 

California Residents: Your California Privacy Rights

 

Under California law, California residents who have an established business relationship with Twitpay may choose to opt out of Twitpay's disclosure of personal information about them to third parties for direct marketing purposes.  As detailed in this Privacy Policy, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your approval.  If you choose to opt-out at any time after granting approval, e-mail our Data Privacy Officer at  privacy@twitpay.com or write to our Data Privacy Officer at Social Media Pay, LLC d/b/a Twitpay, 2814 Spring Rd. Ste. 114, Atlanta, GA 30339, attn: Data Privacy Officer.